Sienna
DESCRIPTION
SIENNA is color done right — confident, modern, and NEVER OBVIOUS. Her CONTRAST PANELS create rhythm, her STRUCTURED SHAPE brings balance. She’s not made to blend in, but to become part of how you move through the day — with presence and personality.
Released in LIMITED QUANTITIES and NEVER MASS-PRODUCED, SIENNA is for those who see beauty in composition, not repetition.
Shipping & Returns
We offer complimentary worldwide shipping on orders over $75.
We ship globally and work with trusted logistics partners to ensure your order is handled with care from dispatch to delivery.
Once your order is placed, you will receive email updates at every key stage, including order confirmation, shipment, and delivery status.
Delivery times may vary depending on destination, but every order is carefully prepared and monitored until it reaches you.
Returns & Solutions — 30 Days
We want you to feel confident with your purchase.
If, for any reason, your order is not exactly what you expected, you may request a return or solution within 30 days of delivery.
Our process is intentionally simple and human.
To begin, please email us at contact@ladresseprivee.com
with the subject line: Return Request
Kindly include:
- Order number
- Full name
- Reason for the request
- Photos of the item
- If possible, a short video
Our team will carefully review your request and respond within 24 hours.
Whenever possible, we focus on solutions without unnecessary bureaucracy — whether that means a replacement, an alternative arrangement, or the most convenient option for you.
Your experience matters.
And real support is always just one email away.
Care Guide
For lasting elegance, we recommend hand-cleaning only.
If machine washing is necessary, always select a delicate or hand-wash setting to preserve the integrity of our premium materials.
Air dry only.
Never tumble dry.
— 01
PREMIUM VEGAN LEATHER
Soft as silk, durable as steel. Our signature vegan leather mirrors the luxury of traditional hides without the environmental impact. Water and scratch-resistant.
— 02
PERMANENT SILHOUETTE
Designed to never lose its shape. Unlike ordinary bags, the Bag maintains its structured elegance even when empty. Your style, always impeccable.
— 03
STRATEGIC SECURITY
Your essentials, protected. Featuring reinforced interior compartments and secure fastenings, designed to keep your phone and wallet safe and within reach.
— 04
VERSATILITY REDEFINED
One bag, every occasion. From your 9 AM meeting to a late-night dinner, its timeless design transitions seamlessly through every moment of your day.
FAQ
Do you ship overseas?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How long will it take to get my orders?
All orders are prepared within 24–48 hours. Delivery usually takes 6–12 business days, depending on your location.
You will receive tracking details upon dispatch.
From our atelier to your address — with care.
What are the return rules?
You may return your item within 30 days — no questions asked.
We do not charge restocking fees. You only cover the return label.
Every return is handled with the same quiet elegance as delivery.
Other questions?
We’re here, discreetly.
Reach us anytime via contact@ladresseprivee.com Responses within 24 hours.