FAQ
Do you ship overseas?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How long will it take to get my orders?
All orders are prepared within 24–48 hours. Delivery usually takes 6–12 business days, depending on your location.
You will receive tracking details upon dispatch.
From our atelier to your address — with care.
What are the return rules?
You may return your item within 30 days — no questions asked.
We do not charge restocking fees. You only cover the return label.
Every return is handled with the same quiet elegance as delivery.
Other questions?
We’re here, discreetly.
Reach us anytime via contact@ladresseprivee.com Responses within 24 hours.